This chapter covers what a Texas peace officer must know about victims of Crime, along with the statute limits that shape each element, at the level of detail the TCOLE tests.
This chapter is about the person on the other side of your report. The first half explains what trauma does to a victim, the stages a victim moves through, and how to talk to a victim in a way that helps both the person and the case. The second half is law: Chapter 56A of the Code of Criminal Procedure, which lists victims’ rights and tells you what you must hand a victim and when.
Learn the lists in order, because the order is what gets tested: the three psychological stages, the three phases of reaction, the three rings of the ripple effect, the 4 R’s and the six principles. Then learn who does what under Chapter 56A. The crime victim liaison belongs to the law enforcement agency. The victim assistance coordinator belongs to the prosecutor.
Trauma, in the dictionary definition the outline uses, is a disordered psychic or behavioral state resulting from severe mental or emotional stress or physical injury. The normal human response to trauma follows a similar pattern in everyone. That pattern is called the crisis reaction, and it has physical, psychological and behavioral parts.
The physical response is based on animal instinct. It starts with physical shock, disorientation and numbness, called “frozen fright”. Then comes fight or flight: adrenaline pumps, the heart rate rises, the person may hyperventilate or sweat, the body may relieve itself of excess materials such as ingested food, and one or more senses may become very acute while others shut down. That level of arousal cannot last, so it ends in exhaustion.
The mind’s response parallels the body’s, in three stages. Stage one is shock, disbelief and denial. Denial here means truly believing the event did not happen, or was not as bad as it was. It is a defense mechanism that protects the person from the full impact. Stage two is a cataclysm of emotions: anger, fear, grief, confusion, guilt and self-blame, violation, shame. Stage three is reconstruction of equilibrium, an emotional roller coaster that eventually becomes balanced.
Other psychological responses include slowed thinking, memory problems, distressing dreams, flashbacks, intrusive thoughts, blaming, illogical thinking, poor judgment and difficulty making decisions. Behavioral responses include crying spells, withdrawal, hyperactivity, being easily startled, conflicts with others, changes in appetite, sleep, hygiene or productivity, increased smoking, drug or alcohol use, avoiding reminders of the event, and being unable to stop focusing on it.
None of this means the victim is lying or unstable. A victim who cannot remember, cannot decide, or seems flat is showing you the crisis reaction.
On the exam Know the three psychological stages in order, and that the physical response ends in exhaustion.
Physical shock, disorientation and numbness are together called “frozen ”.
Stage two of the psychological response is a of emotions.
Stage three of the psychological response is reconstruction of .
Because fight-or-flight arousal cannot be prolonged indefinitely, it eventually results in .
A victim’s reaction to crime moves through three phases: impact, recoil and reorganization.
Impact comes immediately after the violence of the crime. Victims feel as if they are in shock. Some cannot eat or sleep. Others express disbelief that it happened. Many feel exposed, vulnerable or helpless. This is the phase a patrol officer usually meets.
In recoil, victims try to accept or adapt to the violence and begin to reintegrate their personalities. Expect a wide variety of emotions, including guilt, fear, anger, self-pity and sadness. Some victims struggle to accept the painful feelings, and others deny having them at all.
After a period of time recoil gives way to reorganization. Fear and rage diminish in intensity. The victim puts the experience in perspective and commits energy to the task of living in the present.
On the exam Impact, recoil, reorganization. Match each description to its phase.
The phase that occurs immediately after the violence of the crime is the phase.
The phase in which victims attempt to accept or adapt to the violence is .
In the phase, feelings of fear and rage diminish in intensity.
The ripple effect describes how the impact of crime spreads beyond the immediate victim, like rings from a stone dropped in water.
It progresses in order. First the immediate victim. Then the secondary victims, who are family and friends. Then the service providers, EMS and police. You are in the third ring, which is one reason this chapter matters to officers and not only to victims.
In the ripple effect, family and friends of the immediate victim are called victims.
The third ring of the ripple effect is made up of service providers, EMS and .
You arrive minutes after a robbery. The clerk is standing still, staring, and does not respond to your first two questions. This is best described as:
The three stages of the psychological response to trauma, in order, are:
Several weeks after an assault, a victim tells you she swings between anger, guilt and sadness, and some days insists she feels nothing at all. Which phase is she in?
A subscription opens the other 8 objectives in this chapter, with 25 more fill-in-the-blank items and 7 more practice questions, along with the study guide for every other BPOC chapter.
Unlock the full guideLast checked against the Texas statutes in September 2026. This guide is a study aid for the TCOLE licensing exam. It is not legal advice, and your academy’s instruction and your department’s policy come first.
Trauma; The crisis reaction; Physical response; Psychological response (Mental Psychological Response Stages): The mind’s response parallels the physical response; Additional Psychological Responses.
Identify phases of a victim’s reaction to crime (crisis).
A ripple effect describes how the impact of crime can spread beyond the immediate victim; The ripple effect progresses as follows.
For a majority of/if not all victims of crime, the experience of trauma does not necessarily end when the crime/assault ends. Accurate and effective peace officer response and intervention, during the initial phases of victim trauma, has proven to be the most significant for both the victim and law enforcement. Identifying and engaging key aspects of victim intervention can encourage a victim to be more trusting and cooperative during all phases of the reporting and investigation of the crime; Many law enforcement officers and departments have come to realize that an increased understanding of trauma can have a beneficial impact on communication with victims during the investigation. This is called Trauma-Informed Investigation; Trauma-Informed Approaches.
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