BPOC · Chapter 20Study guide

Victims of Crime.

This chapter covers what a Texas peace officer must know about victims of Crime, along with the statute limits that shape each element, at the level of detail the TCOLE tests.

Study guide

Chapter 20 study guide.

3 of 11 objectives free

This chapter is about the person on the other side of your report. The first half explains what trauma does to a victim, the stages a victim moves through, and how to talk to a victim in a way that helps both the person and the case. The second half is law: Chapter 56A of the Code of Criminal Procedure, which lists victims’ rights and tells you what you must hand a victim and when.

Learn the lists in order, because the order is what gets tested: the three psychological stages, the three phases of reaction, the three rings of the ripple effect, the 4 R’s and the six principles. Then learn who does what under Chapter 56A. The crime victim liaison belongs to the law enforcement agency. The victim assistance coordinator belongs to the prosecutor.

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LO 20.1

The crisis reaction

Trauma, in the dictionary definition the outline uses, is a disordered psychic or behavioral state resulting from severe mental or emotional stress or physical injury. The normal human response to trauma follows a similar pattern in everyone. That pattern is called the crisis reaction, and it has physical, psychological and behavioral parts.

The physical response is based on animal instinct. It starts with physical shock, disorientation and numbness, called “frozen fright”. Then comes fight or flight: adrenaline pumps, the heart rate rises, the person may hyperventilate or sweat, the body may relieve itself of excess materials such as ingested food, and one or more senses may become very acute while others shut down. That level of arousal cannot last, so it ends in exhaustion.

The mind’s response parallels the body’s, in three stages. Stage one is shock, disbelief and denial. Denial here means truly believing the event did not happen, or was not as bad as it was. It is a defense mechanism that protects the person from the full impact. Stage two is a cataclysm of emotions: anger, fear, grief, confusion, guilt and self-blame, violation, shame. Stage three is reconstruction of equilibrium, an emotional roller coaster that eventually becomes balanced.

Other psychological responses include slowed thinking, memory problems, distressing dreams, flashbacks, intrusive thoughts, blaming, illogical thinking, poor judgment and difficulty making decisions. Behavioral responses include crying spells, withdrawal, hyperactivity, being easily startled, conflicts with others, changes in appetite, sleep, hygiene or productivity, increased smoking, drug or alcohol use, avoiding reminders of the event, and being unable to stop focusing on it.

None of this means the victim is lying or unstable. A victim who cannot remember, cannot decide, or seems flat is showing you the crisis reaction.

Trauma
A disordered psychic or behavioral state resulting from severe mental or emotional stress or physical injury.
Crisis reaction
The normal human response to trauma. It follows a similar pattern in all of us.
Frozen fright
The first physical response: physical shock, disorientation and numbness.
Denial
Truly believing something did not happen, or was not as bad as it was. A psychological defense mechanism.

On the exam Know the three psychological stages in order, and that the physical response ends in exhaustion.

Fill in the blank
  1. Physical shock, disorientation and numbness are together called “frozen ”.

  2. Stage two of the psychological response is a of emotions.

  3. Stage three of the psychological response is reconstruction of .

  4. Because fight-or-flight arousal cannot be prolonged indefinitely, it eventually results in .

LO 20.2

Phases of a victim’s reaction to crime

A victim’s reaction to crime moves through three phases: impact, recoil and reorganization.

Impact comes immediately after the violence of the crime. Victims feel as if they are in shock. Some cannot eat or sleep. Others express disbelief that it happened. Many feel exposed, vulnerable or helpless. This is the phase a patrol officer usually meets.

In recoil, victims try to accept or adapt to the violence and begin to reintegrate their personalities. Expect a wide variety of emotions, including guilt, fear, anger, self-pity and sadness. Some victims struggle to accept the painful feelings, and others deny having them at all.

After a period of time recoil gives way to reorganization. Fear and rage diminish in intensity. The victim puts the experience in perspective and commits energy to the task of living in the present.

On the exam Impact, recoil, reorganization. Match each description to its phase.

Fill in the blank
  1. The phase that occurs immediately after the violence of the crime is the phase.

  2. The phase in which victims attempt to accept or adapt to the violence is .

  3. In the phase, feelings of fear and rage diminish in intensity.

LO 20.3

The ripple effect

The ripple effect describes how the impact of crime spreads beyond the immediate victim, like rings from a stone dropped in water.

It progresses in order. First the immediate victim. Then the secondary victims, who are family and friends. Then the service providers, EMS and police. You are in the third ring, which is one reason this chapter matters to officers and not only to victims.

Fill in the blank
  1. In the ripple effect, family and friends of the immediate victim are called victims.

  2. The third ring of the ripple effect is made up of service providers, EMS and .

Practice

Questions on what you just read.

3 questions
  1. Question 1 · LO 20.1

    You arrive minutes after a robbery. The clerk is standing still, staring, and does not respond to your first two questions. This is best described as:

  2. Question 2 · LO 20.1

    The three stages of the psychological response to trauma, in order, are:

  3. Question 3 · LO 20.2

    Several weeks after an assault, a victim tells you she swings between anger, guilt and sadness, and some days insists she feels nothing at all. Which phase is she in?

0 of 3 answered
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Last checked against the Texas statutes in September 2026. This guide is a study aid for the TCOLE licensing exam. It is not legal advice, and your academy’s instruction and your department’s policy come first.

Key statutes cited

The law that drives the questions.

Tex. CCP art. 56A.051STATUTE
Tex. CCP art. 56A.403STATUTE
Tex. CCP art. 56A.201STATUTE
Tex. CCP art. 56A.3515STATUTE
Tex. CCP art. 56A.001STATUTE
Tex. CCP art. 56B.003STATUTE

What recruits ask about this chapter.

How does a Texas peace officer identify elements that encompass a crisis reaction?

Trauma; The crisis reaction; Physical response; Psychological response (Mental Psychological Response Stages): The mind’s response parallels the physical response; Additional Psychological Responses.

How does a Texas peace officer identify phases of a victim’s reaction to crime (crisis)?

Identify phases of a victim’s reaction to crime (crisis).

What should a Texas peace officer understand about ripple effect of crime victimization?

A ripple effect describes how the impact of crime can spread beyond the immediate victim; The ripple effect progresses as follows.

How does a Texas peace officer identify and discuss victim trauma and intervention techniques(s)?

For a majority of/if not all victims of crime, the experience of trauma does not necessarily end when the crime/assault ends. Accurate and effective peace officer response and intervention, during the initial phases of victim trauma, has proven to be the most significant for both the victim and law enforcement. Identifying and engaging key aspects of victim intervention can encourage a victim to be more trusting and cooperative during all phases of the reporting and investigation of the crime; Many law enforcement officers and departments have come to realize that an increased understanding of trauma can have a beneficial impact on communication with victims during the investigation. This is called Trauma-Informed Investigation; Trauma-Informed Approaches.

Same module

Related study guides in Family, Children and Victims of Crime.

4 more chapters
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