Legal

The TightCase website provides product information and waitlist sign-up. TightCase Academy is a subscription study tool for Texas police recruits with chapter study, practice quizzes, an AI tutor, and TCOLE exam-style practice. TightCase Navigate is operational geography training designed to help patrol officers and 911 dispatchers learn local roads, landmarks, and spatial relationships. Navigate is in development, available only in limited areas, and features or access may change before broader release. We may add, change, suspend, or remove features at any time.

To use Academy you create an account with your email and a password, and you may add your first name and a class code. You are responsible for the accuracy of what you provide, for keeping your password confidential, and for activity under your account. Accounts are for a single individual and may not be shared. You must be at least 18 years old to create an account. Tell us at hello@tightcase.com if you believe your account has been used without your permission.

Academy is a study aid. It does not replace academy instruction, agency policy, legal advice, or official TCOLE materials, and it is not affiliated with or endorsed by the Texas Commission on Law Enforcement (TCOLE). Answers are generated by an AI tutor and may be incomplete or wrong. Always verify anything you rely on against the primary source, whether that’s the statute, the case, your instructors, or your agency’s policy. Nothing in Academy is legal advice, and using it does not create any professional relationship. Navigate is a training aid, not a dispatch, CAD, emergency-response, or turn-by-turn navigation system. Do not rely on it during an active incident or as a substitute for current agency maps, procedures, training, or operational judgment. See the Disclaimer for more.

Academy is offered as a subscription. New accounts start with a free trial. When the trial ends, unless you cancel, your subscription continues as a paid plan (monthly or annual) at the price shown when you subscribe, and it renews automatically each period until you cancel.

Payments are processed by Stripe. You can cancel anytime from your account settings or the billing portal. When you cancel, you keep access through the end of the period you have already paid for, and you are not charged again. Payments are non-refundable, and we do not provide refunds or credits for partial periods, unused time, or a plan you forgot to cancel, except where required by law. We may change prices or plans on a going-forward basis with reasonable notice before your next renewal. You are responsible for any applicable taxes. Referral credits, where offered, have no cash value and may be changed or discontinued. Billing questions go to hello@tightcase.com.

You agree to use the Services only for lawful training and study. You will not misuse the Services, interfere with their operation, attempt unauthorized access, probe or scrape them, share your account, resell or redistribute the content, or use the Services to build a competing product. You will not present AI-generated output as official legal authority or as the position of TCOLE, your academy, or your agency. We may suspend or limit access if we reasonably believe you are violating these terms or putting the Services or other users at risk.

The TightCase name, logo, site design, curated Academy content, and Navigate training content and presentation belong to TightCase or its licensors. While you have authorized access, we grant you a personal, non-transferable, revocable license to use that content for your own training and study. You keep ownership of the questions and other inputs you submit, and you grant us the license needed to process them to operate and improve the Services as described in the Privacy Policy. Statutes, case names, and similar legal materials referenced in Academy are public records and are not owned by us.

You can stop using the Services at any time and can delete your account from your settings, which cancels any active subscription and removes your data as described in the Privacy Policy. We may suspend or terminate access if you violate these terms or if we discontinue the Services. Sections that by their nature should survive (such as intellectual property, disclaimers, and limits on liability) continue after termination.

The Services are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that study or geography content is complete, current, or available for every area. To the fullest extent permitted by law, TightCase is not liable for any indirect, incidental, special, or consequential damages, or for lost profits, data, study, exam, training, response, or operational outcomes arising from your use of the Services; and our total liability for any claim relating to the Services will not exceed the greater of the amount you paid us in the twelve months before the claim or one hundred U.S. dollars.

We may update these terms; if we make material changes we will update the effective date above and, where appropriate, notify you. Continuing to use the Services after an update means you accept the revised terms. These terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules, and you agree to the exclusive jurisdiction of the state and federal courts located in Texas. Questions may be sent to hello@tightcase.com.