Legal

The TightCase website provides product information, sample practice content, and a waitlist for areas or products that are not yet available. It also publishes a written study guide for each Texas Basic Peace Officer Course (BPOC) chapter; each guide is free to start, with the remaining objectives available to Academy subscribers. TightCase Academy is a subscription study tool for Texas police recruits with chapter study guides, chapter drills, practice quizzes, an AI tutor, and TCOLE exam-style practice. TightCase Navigate is a subscription training tool that helps patrol officers and 911 dispatchers learn the roads, landmarks, addresses, and spatial relationships of a specific jurisdiction through map, audio, scenario, and spaced-review practice. Navigate is offered for a limited set of jurisdictions, and coverage, content, and access may change as we expand. We may add, change, suspend, or remove features of any product at any time.

You need an account to use Academy or Navigate. You can create one with your email address and a password, or by signing in with Google. You may also provide your name and, depending on the product, a class or academy code, a training role (such as patrol officer or 911 dispatcher), or a training jurisdiction. Some of these choices lock the account to a role or jurisdiction; the product tells you when that is the case. You are responsible for the accuracy of what you provide, for keeping your credentials confidential, and for activity under your account. Accounts are for a single individual and may not be shared. You must be at least 18 years old to create an account. Tell us at hello@tightcase.com if you believe your account has been used without your permission.

Where an agency, academy, or class administers accounts for its members, the organization’s administrators or instructors may invite you, assign training, and see your progress within that organization, and the organization is responsible for the members it adds. Your own account remains subject to these terms.

The Services are training aids. They do not replace academy instruction, field training, agency policy, legal advice, official licensing materials, or your agency’s current maps, computer-aided dispatch, and operational systems. TightCase is not affiliated with or endorsed by the Texas Commission on Law Enforcement (TCOLE) or by any agency, municipality, or academy whose geography or curriculum our products cover. Some content is generated or narrated by artificial intelligence and may be incomplete, outdated, or wrong. Always verify anything you rely on against the primary source, whether that is the statute, the case, your instructors, or your agency’s policy and systems. Do not use any TightCase product during an active incident or as a substitute for real-time dispatch, navigation, or emergency-response tools. Nothing in the Services is legal advice, and using them does not create any professional relationship. See the Disclaimer for more.

Academy and Navigate are offered as paid plans. A monthly subscription renews automatically each month until you cancel. Academy also offers a one-time plan that charges once and grants a fixed term of access (12 months for the TCOLE track, 24 months for the NYPD track) without renewing. Prices and term length are shown when you check out. Some accounts start with a free trial — for example, an Academy account we invite in — but most walk-in signups pay from day one and do not receive a trial. When a trial ends, unless you cancel, your access continues as a paid plan. A Navigate subscription unlocks one training jurisdiction; additional jurisdictions require their own subscription. Organizations that purchase access for their members are billed according to their agreement with us.

Payments are processed by Stripe. You can cancel anytime from your account settings or the billing portal. When you cancel, you keep access through the end of the period you have already paid for, and you are not charged again. Payments are non-refundable, and we do not provide refunds or credits for partial periods, unused time, or a plan you forgot to cancel, except where required by law. We may change prices or plans on a going-forward basis with reasonable notice before your next renewal. You are responsible for any applicable taxes. Trial extensions, invitations, and credits, where offered, have no cash value and may be changed or discontinued. Billing questions go to hello@tightcase.com.

You agree to use the Services only for lawful training and study. You will not misuse the Services, interfere with their operation, attempt unauthorized access, probe or scrape them, share your account, resell or redistribute the content, or use the Services to build a competing product. You will not present AI-generated or training content as official legal authority, as an official map or record, or as the position of TCOLE, your academy, your agency, or any municipality. We may suspend or limit access if we reasonably believe you are violating these terms or putting the Services or other users at risk.

The TightCase name, logos, site design, and the curated study, drill, scenario, map, audio, and training content and presentation in each product belong to TightCase or its licensors. While you have authorized access, we grant you a personal, non-transferable, revocable license to use that content for your own training and study. You keep ownership of the questions and other inputs you submit, and you grant us the license needed to process them to operate and improve the Services as described in the Privacy Policy. Statutes, case names, public road and address records, and similar public materials referenced in the Services are public records and are not owned by us.

You can stop using the Services at any time. Where a product offers account deletion in its settings, deleting your account cancels any active subscription and removes your data as described in the Privacy Policy; otherwise, email hello@tightcase.com and we will do it for you. We may suspend or terminate access if you violate these terms or if we discontinue a product. Sections that by their nature should survive (such as intellectual property, disclaimers, and limits on liability) continue after termination.

The Services are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Services will be uninterrupted or error-free, or that study, map, address, or other training content is complete, current, or available for every area. To the fullest extent permitted by law, TightCase is not liable for any indirect, incidental, special, or consequential damages, or for lost profits, data, study, exam, training, response, or operational outcomes arising from your use of the Services; and our total liability for any claim relating to the Services will not exceed the greater of the amount you paid us in the twelve months before the claim or one hundred U.S. dollars.

We may update these terms; if we make material changes we will update the effective date above and, where appropriate, notify you. Continuing to use the Services after an update means you accept the revised terms. These terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules, and you agree to the exclusive jurisdiction of the state and federal courts located in Texas. Questions may be sent to hello@tightcase.com.