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BPOC · Chapter 25Free chapter guide

Verbal Communication.

This chapter covers what a Texas peace officer must know about verbal Communication, along with the statute limits that shape each element, at the level of detail the TCOLE tests.

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Some of what’s covered

A few learning objectives from this chapter.

Sample of 6
LO 25.1
Discuss the critical nature of effective verbal communication and the crucial components of paralinguistic, kinesics, and empathetic techniques.
LO 25.2
Define authoritative and authoritarian.
LO 25.3
Discuss why most arrests are made without physical force. Officers are good at building rapport, communicating alternatives and consequences, and dealing with people in crisis. Unfortunately, an officer’s failure to communicate properly can contribute to a disagreeable interaction. Likewise, such officers without knowing it find themselves unintentionally escalating the conflict (Glennon).
LO 25.4
Define crises. Communication often involves people in crises, especially in the law enforcement world.
Common questions

What recruits ask about this chapter.

What should a Texas peace officer understand about critical nature of effective verbal communication and the crucial components of paralinguistic, kinesics, and empathetic techniques?

Discuss the critical nature of effective verbal communication and the crucial components of paralinguistic, kinesics, and empathetic techniques. Includes: police officers will encounter different people and personalities during their day. These personalities may range from compliant to dangerously hostile;

How does the TCOLE curriculum define authoritative and authoritarian?

Define authoritative and authoritarian. Includes: authoritative; able to be trusted as being accurate or true; reliable; commanding, self-confident; likely to be respected and obeyed; authoritarian; enforcing very strict obedience to authority.

What should a Texas peace officer understand about why most arrests are made without physical force?

Discuss why most arrests are made without physical force. Includes: suggested Lecture Scenario: Ask students; why do so few people resist our attempts to arrest them?; effective communication is a key element to that effect.

How does the TCOLE curriculum define crises. Communication often involves people in crises, especially in the law enforcement world?

Define crises. Communication often involves people in crises, especially in the law enforcement world.

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Drill this chapter with practice questions written from the BPOC curriculum.

You get a curated practice question bank for every BPOC chapter, a daily drill that weights toward the topics you keep missing, and a predicted TCOLE score that moves with your answers.

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